Privacy

Your Visibility Audit answers

Seen stores your audit answers, reflections and results in your browser’s local storage. Your raw answers and score are not sent to Seen’s analytics service. If you clear your browser data, or use the “Clear and reset audit” button, that information is gone.

Optional website analytics

If you accept analytics, Seen uses PostHog’s EU service to understand anonymous journeys through the site, such as page views, audit milestones, guide links, product views, checkout milestones and prompt-copy actions. Automatic interaction capture and session recording are disabled.

Analytics does not include your raw audit answers, Visibility Score, email address, payment reference, access key, reviewer code, purchase token or prompt content. Page addresses are recorded without query strings. Only utm_source, utm_medium and utm_campaign may be retained for campaign attribution.

Analytics remains off unless you accept it. You can change your choice at any time using “Analytics preferences” in the footer.

Purchases and product access

When you buy a Seen product, Seen uses the email address you provide to create and support your purchase and product access. Payment is processed by Yoco. Seen does not receive or store your full card details. Yoco handles payment data under its own terms and privacy practices.

Using the kits with Claude

The Seen kits work by giving you a prompt to use inside Claude, a separate AI service run by Anthropic with its own terms and privacy policy. Seen never sends your material anywhere; you choose what to paste or upload into Claude yourself. Your audit context is included in the prompt only so the kit can skip questions you have already answered.

Seen does not ask you to upload ID documents, payslips, private reference details or confidential employer information. If you use Claude or another AI tool, review their privacy terms before uploading your CV or personal information.

Changes and questions

This page will be updated when Seen changes how it collects or uses data. If you have questions about your data, reach out through the contact details on the About page.